Evaluating mHealth interventions in an under-served context using service design strategy: a case of Kenya
Date
2019-06-25
Authors
Nyatuka, Danny
Journal Title
Journal ISSN
Volume Title
Publisher
Strathmore University
Abstract
mHealth interventions have been widely adopted across various health systems in an attempt to improve healthcare delivery, particularly in underserved contexts such as Kenya. This has made mHealth more established than telemedicine. However, despite mHealth having been adopted as one of the five pillars of the national e-health strategy, the effectiveness of these interventions is questionable due to the lack of a clear sustenance and scale-up strategy as well as consensus among
stakeholders on design requirements for successful implementation. Apparently, there is a paucity of empirical evidence to understand the complex nature of technology use in mHealth services from a design thinking perspective.
Description
Research Brown Bag Presentations
Keywords
mHealth, Service Design Strategy, healthcare service