MMTI Theses and Dissertations (2017)

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A Career guidance mobile application based on personality
(Strathmore University, 2017) Too, Faith
Providing secondary school students with early and ongoing exposure to experiences, information necessary to make informed decisions when selecting a career that connects to academic preparation and future aspirations has been left to career counsellors. However, not all schools are privileged to have them and even those who have them, these career counsellors also have other subjects to teach and this leaves them with limited time to attend to all the students or even plan for activities or forums on career guidance. This has denied secondary school students adequate career guidance that ought to help them relate their academics and extra curriculum activities to their career goals.This research provides a comprehensive study of the career guidance situation in the country and globally, the factors that ought to be considered for successful career guidance and the existing solutions. The collection of data was done using document reviews and questionnaires this was useful in identifying the improvements that need to be made in the way career guidance is done currently. Analysis of the data collected was done using Google analysis tool and the results used to come up with system requirements. Agile methodology was adopted as the software methodology for developing the application.The solution is a mobile application that can be introduced to students early enough to enhance their understanding of personality types and what different careers involve to help in career planning, development and guidance.This will be achieved by use of Holland’s intruments that is the Self Direct Search (SDS) and the Vocational Preference Inventory (VPI) to match students to career possiblities. A web based application was also developed to be used by professionals in offering guidance to students and for administrative purposes. Testing was carried by potential users of the application.
Constituency bursary fund information management application
(Strathmore University, 2017) Nyamboga, Lilian
Constituency Development Fund (CDF) in Kenya has been hailed as one of the most innovative creations of the National Alliance Rainbow Coalition (NARC) administration (2003-2007). With the Government working hard to cultivate an image of transparency and inclusiveness for good governance in Kenya, implementation of E-Governance services for creating better relations between citizens and those in power has been a real struggle. ICT has been exploited in this relationship to help transform the accessibility, quality and cost-effectiveness of public services. The emergence of mobile technologies has further accelerated the different sectors of Government in implementing faster and cost-effective means of communication. However, there have been notable challenges in the CDF Bursary Fund application process including but not limited to delayed information relay about commencement of application window and disconnect between CDF bursary officials and the applicants.This dissertation describes a study on the challenges and gaps in the bursary fund application process in the context of technological need. The study identified challenges such as delayed information relay on commencement and updates on disbursements as well as lack student historical data with regards being a bursary beneficiary. The study also aimed to develop, test and validate a mobile application that can be used to solve these challenges. In order to establish the relevant system requirements needed, data collection methodologies including interviews with stakeholders, questionnaires with CDF Bursary applicants were used to highlight the needs of the applicants. This data was then analysed using data analysis tool IDEA and used in the design of the application. Waterfall methodology was then used to develop the mobile application using Android Platform. The application included features that enabled capture of applicants data, SMS updates for applicants at the inception of the application window, after application, and during disbursements process. The application also enabled the applicants to obtain application forms easily during the application window. This solution was tested by the developer and validated by selected users who formed part of the test team. The solution proved to be a viable solution with 90% acceptance levels.
A Cryptography-based system for offline collection, verification and accounting of revenue in County governments
(Strathmore University, 2017) Wanga, Carlton H
An integrated revenue collection system is primarily a cash and receipt management system that incorporates a highly-distributed payment processing system. It enables county governments to consolidate revenue across their operating branches at the end of the day. In the current context of county governments in Kenya, efficient tax collection is highly dependent on validation of payment documents. This has significantly been challenged by the fact that revenue collection has traditionally employed paper-based collection receipts. The research targets to address the challenges of validation of payment receipts in offline revenue collection systems. It supports automation attempts that have been made through the introduction of electronic mobile point of sale terminals. The solution is based on providing an offline model that supports the distributed nature of payment stations. This approach focuses on using cryptography-based techniques to enable offline validation of receipts even in cases of unreliable network connectivity. The aim is to provide a solution that affords ease of both revenue collections for the county governments and payments for the Citizenry while stopping revenue leakages, ensuring reliable verification of payment receipts and maximising of revenue collection by providing reliable accounting reports. The research applies the use of the Waterfall methodology. Waterfall methodology was preferred because it provides better management of timelines and project deliverables. The research lead to the development of a reliable revenue collection system that enables offline receipting and verification of payment receipts in integrated mobile point of sale terminals.
Dynamic passenger recovery model for airline disruption management
(Strathmore University, 2017) Mutinda, Almodad Muendo
Airline operations experience schedule disruptions every day. These schedule disruptions require intervention from the airline operations controllers through schedule recovery. In a hub and spoke airline network model, a disruption such as a flight cancellation can affect passenger itineraries in multiple fight legs, making it hard for airlines to re-accommodate disrupted passengers within a short time period. The current airline recovery solutions do not explicitly consider passenger recovery. This dissertation investigates the passenger recovery process by considering the challenges faced by passengers during a schedule disruption, the current solutions used to recover disrupted passengers and how a suitable solution can be designed, developed, tested and validated to ensure that it solves these challenges. Data was collected from existing records of flight schedules and passenger bookings. The data collected was used as input to an optimisation model for passenger recovery. Scrum Agile Development methodology was adopted as the software methodology for developing the solution. A proof of concept web application was developed to make passenger recovery easier and reduce operational cost and passenger delay time. An optimization model was developed based on IBM ILOG CPLEX optimiser to help solve disruptions faster. Testing was conducted by both the developer and a selected sample of airline industry users.
Information dissemination framework for Technical Training Institutions in Kenya
(Strathmore University, 2017) Alianda, Patrick
Mobile Technology is increasingly being utilised as a tool for information dissemination and collection. Information is an important tool used in the realisation of any objective or goal set by individuals. Effectiveness of any information dissemination system is measured in terms of accessibility, timeliness as well as relevance of the information provided. Accessing Academic Information in Technical Training Institutions has been marked with numerous challenges. Key of these include under funding of these institutions and technological advancements that the Institutions have failed to embrace over a long period of time. This research provides a detailed study of the information needs of students in Technical Training Institutions in Kenya, the techniques currently used to disseminate information, how a mobile application for information dissemination can be designed, developed and tested and if the mobile application solves the challenges that are faced when using the current information dissemination techniques. Online Questionnaire were used to gather user requirements. Data analysis was done using Google analysis tools that led to the development of the Web, SMS and Mobile application to be used to disseminate information. The final prototype was an Android application that was synchronised with a backend that was very friendly and easy to use. Agile Software Methodology was used in the research. The Methodology has a series of steps that make the user much more involved in the development process. The final prototype was tested to check if functional and nonfunctional requirements were met. Testing was conducted by both the developer and potential users of the application. Last but not least the Mobile application was published on Google Play Store, SMS application hosted on both Africa is Talking Gateway with a customised name of Masai TTI and masaitti.com as the domain name. Finally a responsive Website hosted on masaitti.com to facilitate students, lecturers and support staff to be able to access timely, less costly, efficiently disseminated information.
Investigation and nnowledge base application: case of Kenya Police
(Strathmore University, 2017) Onguko, Ernest Esiabia
The police mainly depend on the information they get from various sources to aid investigations, usually, there is delayed investigation process if no information about a suspect or a scene of injustice is in place. To add on that even if there is information the police collect this information by use of paper and notebooks, usually it is hard to maintain and correlate the data from the field by the police officers because they are on paper. Therefore, the police need to develop a better model for collecting information on criminals. This study sought to find out how to integrate technology into the Kenya police service to improve their service delivery in terms of intelligence and information gathering and data analysis. The study has used both qualitative and quantitative methods to collect data because there will be need to get a deeper understanding into how the Kenya Police work in order to understand their data gathering process and how well the application would fit into their operations and improve them. It also sought to help build knowledge base for the police for easy manipulation of data to assist in predicting and even giving heads up on where to begin investigations. The end results was a mobile application that helps the police gather intelligence and be able to fasten their investigations easily by analysis, criminal mapping, triangulation of data, fast retrieval of criminal suspects.
A Mobile and web application to track availability of essential medicines in pharmacies
(Strathmore University, 2017) Mutua, Jackline Katinda
Essential medicines are an imperative component in a country's health system and the need to ensure the availability of this class of drugs becomes apparent due to increased demand, given that this class of drug commodities is prone to stock-outs and unavailability. There are myriad challenges that come into play when there is limited or inaccurate information to guide the procurement of essential drugs and these include but are not limited to stock-outs and expiration of drugs. This is often due to over-stocking or poor procurement decisions based on inaccurate data related to dispensation patterns hence providing poor heuristics for accurate decision making. It has been estimated that public facilities often experience stock outs of essential drugs about 46 days per year even though the health expenditure on medicines is about 66%. This research proposes a mobile and web solution to address the challenge of gathering sufficient data and analysis of information regarding dispensation and loss patterns of essential medicines in pharmacies. This will be done by providing a mechanism to capture the dispensation information via mobile devices and visualizing available information such as stock data using graphs. The mobile application will utilize the Angular JavaScript framework and the Angular NVD3 graphing library to allow pharmacy practitioners to view stock and report data in the form of useful visualizations and summaries for decision-making on the fly. The application also provides an opportunity to share dispensation pattern and loss data with KEMSA by providing a share data feature. The information sharing will allow KEMSA to enhance their planning activities with regards to providing essential medicines in pharmaceutical outlets by collecting relevant information related to losses experienced in pharmacies as well as the pattern of dispensation of various commodities. The outcomes of this research are beneficial to any public service bodies mandated with the task of availing essential medicines, so that they can consider ways to collaborate closely with pharmaceutical retailers to be able to achieve the goal of availing critical medicines for all and address the concern of unavailability of this class of drugs.
A Mobile application for administering access control on mobile devices
(Strathmore University, 2017) Muriithi, Michael Wanyoike
Mobile phones have become an integral part in our daily lives where services are now being offered through mobile applications. These applications rely on the mobile phone’s local storage to store application specific data and also user data. This results to sensitive data ranging from personal data to corporate data being stored on the mobile phones which need to be protected from unauthorised people in case of malicious people trying to access sensitive data, theft or misplacement of the mobile phone. Control on the access of these sensitive data needs to be taken into consideration. This research is aimed at finding the different types of access control mechanisms and which one will be best suited for a mobile device by determining the features that need to be included in order to provide a comprehensive secure access control mechanism. Therefore, this led to the development of a mobile application that aims at preventing unauthorised users from accessing sensitive data on the mobile phone. The development of the application was achieved using the Agile Software Development Methodology since it provides a more flexible approach with the changing needs of the user and to easily add new functionalities whenever they are identified. This methodology eased the process of user acceptability as the user was involved in the development process. Testing and validations of the final system was done to ensure the solution solves the problems specified in the
A Mobile application for locating the available handyman services within a locality
(Strathmore University, 2017) Gikundi, Denis
There has been a growing need of handyman services in Kenya and other regions as well which is attributed to several contributing factors which include, local demand, market influence, having second homes, income/rental units and commercial property maintenance and people’s lives becoming busier and more hectic with more people now looking for help with odd-jobs around their home, like changing light fittings, or putting up shelves. However, immediate access of such services has proven to be a challenging task especially when one is travelling or settling in a new area. This is because, the service providers are situated across different areas and differ in costs, quality and type of service that they provide. The existing handyman services solutions striving to solve this problem are defragmented offering contacts scattered in the web and favor’s high-end users with knowledge about the web. There is also no structured method of determining the quality of service provided by these handymen. The main aim of this research was to develop a mobile application for locating handyman services within a locality to help in streamlining the process of acquiring handymen. This study applied Agile methodology as the software methodology for developing the application. Data was collected using questionnaires and interviews. The data analysis was done using Google analysis tools and the results from the system requirements. Handyman mobile application was then built to locate the available handyman services within a locality. A web based application was also developed for managing and monitoring the mobile application. Testing of the final application was done successfully by the potential users and developer of the application. From the results of the test, the respondents agreed that the developed application would be effective in addressing the shortcomings of the already existing systems by effectively locating handyman services within a specific area and providing a more structured approach for determining the quality of services to be provided. Users will benefit by using the handyman application to locate handyman services easily and more specific to their location. The application will also serve to meet the growing need for on demand handyman services.
A Mobile application for real time analysis of customer feedback in banks based on Naive Bayes model
(Strathmore University, 2017) Chebet, Patricia
Within a week of poor customer service, customers move to a competitor’s business. When this happens in large scale, the company is at risk of closing down or experiencing extreme losses. This is so because losing existing customers means decreased sales and degrading of brand reputation, as disappointed customers will spread the word, discouraging potential customers from that brand. This clearly indicates that customer satisfaction is a critical factor that dictates whether a company will be a success or not. Banks need to implement strategies that can help them predict customer issues before they escalate. These strategies should enable these banks to identify and solve any slight change in customer behavior in real-time. This study focuses on developing an application that is usable by banks to prompt customers for and analyse customer feedback to understand the customer’s opinion about their service using a mobile application. Currently, in banks, a customer leaves a note of how he or she views the banks services or give feedback using the “One click feedback” strategy that requires a customer to rank or rate the service to know their customers view about their services. In the proposed mobile application, real-time analysis of customer feedback is achieved through the utilisation of the Naive Bayes model. This model relies on the assumption that every feature, in this study each word in a review being classified, is independent of any other feature. To classify text to a polarity of either positive, negative or neutral, this model requires two data sets; a training set and a test set. The training set is used to train the model to classify texts and it had two files, one made up ¾ of 60 positive reviews and the other made up ¾ of 60 negative reviews. The test set is used to estimate the accuracy of the model and makes up ¼ of each the positive and negative data sets. The mobile application was developed using Agile Software Development Methodology and runs on Android platform.
A Mobile application for tracing and verification of the authenticity of filled liquefied petroleum gas cylinders
(Strathmore University, 2017) Mutua, Carolyne Wanza
Tracing and verification of the authenticity of filled Liquefied Petroleum Gas (LPG) cylinders has been marked with numerous challenges especially in the Sub-Saharan region. With an increase in LPG consumption, numerous sales points have sprouted in residential estates which even sell unbranded cylinders. Some traders involved in the illegal refilling and branding of cylinders use cylinders that do not meet the quality standards of the Kenya Bureau of Standards, thus compromising consumers’ safety. Consequently, unlicensed gas operators are gaining an unfair advantage as they do not incur the cost of purchasing cylinders. Consumers end up paying the same for genuine and illegal products in spite of the non-compliance on safety checks, cylinder re-validation, gas specifications, quantity and value added tax remittance. This research used document survey and an online questionnaire that was distributed to 96 LPG consumers to provide a detailed study of the characteristics of the authenticity of a filled LPG cylinder, methods and technology currently used to trace and verify the authenticity of filled LPG cylinder and how a mobile application for tracing and verification of the authenticity of filled LPG cylinder can be designed, developed, tested and validated. The data collected from the 96 respondents was analysed using Google analytics tools and the results used to obtain the system requirements and design of an Android mobile application for tracing and verifying the authenticity of filled Liquefied Petroleum Gas cylinders. Agile software development methodology was used which allows faster iteration and more frequent user feedback. The Android application was integrated with an analytical back-end for LPG manufacturers, distributors and retailers that present a summary of LPG supplies made. Testing and validation was done on the final prototype by the potential users and developer of the application. Users stand to benefit by using the mobile application to ensure their safety by verifying the authenticity of gas cylinders anytime and from anywhere.
A Mobile application for tracing and verification of the authenticity of filled liquefied petroleum gas cylinders
(Strathmore University, 2017) Mutua, Carolyne Wanza
Tracing and verification of the authenticity of filled Liquefied Petroleum Gas (LPG) cylinders has been marked with numerous challenges especially in the Sub-Saharan region. With an increase in LPG consumption, numerous sales points have sprouted in residential estates which even sell unbranded cylinders. Some traders involved in the illegal refilling and branding of cylinders use cylinders that do not meet the quality standards of the Kenya Bureau of Standards, thus compromising consumers’ safety. Consequently, unlicensed gas operators are gaining an unfair advantage as they do not incur the cost of purchasing cylinders. Consumers end up paying the same for genuine and illegal products in spite of the non-compliance on safety checks, cylinder re-validation, gas specifications, quantity and value added tax remittance. This research used document survey and an online questionnaire that was distributed to 96 LPG consumers to provide a detailed study of the characteristics of the authenticity of a filled LPG cylinder, methods and technology currently used to trace and verify the authenticity of filled LPG cylinder and how a mobile application for tracing and verification of the authenticity of filled LPG cylinder can be designed, developed, tested and validated. The data collected from the 96 respondents was analysed using Google analytics tools and the results used to obtain the system requirements and design of an Android mobile application for tracing and verifying the authenticity of filled Liquefied Petroleum Gas cylinders. Agile software development methodology was used which allows faster iteration and more frequent user feedback. The Android application was integrated with an analytical back-end for LPG manufacturers, distributors and retailers that present a summary of LPG supplies made. Testing and validation was done on the final prototype by the potential users and developer of the application. Users stand to benefit by using the mobile application to ensure their safety by verifying the authenticity of gas cylinders anytime and from anywhere.
Mobile application linking entrepreneurs to mentors and investors
(Strathmore University, 2017) Rop, Kimutai Felix
There is a growing culture of entrepreneurship in Africa with countries like Kenya becoming centers for innovation and entrepreneurship. This is evidenced by the development of world-leading technological innovations like MPESA - a renowned mobile phone based money transfer platform pioneered by Kenya’s largest telecommunication company, Safaricom. Despite existing potential, young African start-ups and existing businesses in the technology sector are faced with multiple challenges. Lack of access to capital, mentorship and training stand out among key challenges. This study reviews existing systems employed to address concerns such as limited access to funding, mentorship, and training by entrepreneurs. It identifies these systems’ limitations and proposes how they can be improved. The waterfall methodology was used to undertake the reseach and the development of an Android based mobile application that will address the current gap of accessing metors and investors. Out of the total sampled population , 90% of the entrepreneurs confirmed that they had faced difficulties in accessing mentors and investors . The application was validated after development and 95% of the sampled population highly welcomed the adoption of a mobile application that had been developed to address the gap. The developed mobile application will facilitate entrepreneur’s access to mentorship allowing them to gain the skills needed to run their businesses and investors who can inject capital to actualise their ideas and stimulate growth. This is likely to promote entrepreneurship in Kenya and lead to a more stable economy. There is a possibility that most of the African countries will adopt the use of the Android based mobile application.
A Mobile based accounting and sales management system for small retail shops
(Strathmore University, 2017) Magerer, Lawrence Kibet
The study showed that most of small scale retailers have not yet embraced technology in their business with only 17% having implemented a computer-based system. The study proposes an application for accounting and management of inventory to be adopted by the small scale retailers in Kenya. The application enhances the accounting and inventory management processes of retail shops by countering the challenges of the traditional paper-based system which is used by most small scale retailers. The application assists retailers to manage kiosk’s products, stock and to review product sales. It has integrated a barcode system for easier tracking of the shops inventory. It has implemented the VMI system that allows suppliers to keep track of the product stock levels thus making the management of inventory more efficient and effective. The proposed solution was developed following the agile development life cycle which provides flexibility in reworking of the solution. The solution was built to have a front-end that was implemented as a mobile application and the backend as a web application. The mobile application is used by the retailers to manage their shop and suppliers to keep track of inventory levels and the web application provides sales analytics and system administration.
Mobile based application for sharing building and construction information: a case of Nairobi County
(Strathmore University, 2017) Njoroge, Laban Ndwaru
Owning a dream home is one of the key achievements every person wishes to meet in their lifetime. However, this desire faces a lot of challenges as the house prices rise steeply locking out the middle income earners in the country. This results in many people preferring to build their own houses at their own pace due to budget constraints rather than buying a complete built house. Generally, there is a housing deficit in the urban areas due to the increase in the population and urbanization growth rates. Due to the housing deficit, a lot of house contractors have emerged and some unprofessional contractors are exploiting the prospective house owners by offering poor services at high prices. There is lack of information on the available credible contractors who are near the location of the client thus unsuspecting clients engage some rogue and incompetent contractors who build substandard houses which leads to consequential failures such as collapse of the building, loss of resource and lives. This study aimed at creating a mobile application which offers location aware services by displaying a pool of experienced and genuine contractors and informal builders on a Google map. The clients are able to locate these service providers closer to their location and the application facilitates the interaction. The application also provides information on the various approved Appropriate Building Materials and Technologies (ABMT) which help the client to make an informed choice during a house construction. The study adopted the evolutionary prototyping methodology to create the mobile application. This allowed the system to be developed in increments that were readily modifiable according to the user feedback. Later, the study engaged in system testing and validation to ensure the application was working according to the set requirements. Among the tests carried out were: Acceptance, Usability, Speed tests, Functional, Load and Integration tests.
A Mobile based casual labourers management and payment solution
(Strathmore University, 2017) Gitata, Robert
Casual workers or casual labourers are workers who have an explicit or implicit contract of employment which is not expected to continue for more than a short period of time, and whose duration is to be determined by the specific terms of employment or specific task to be carried out. In the management of these casual labourers, the data collected has replication of data records including the daily or weekly registration of names, national id, and phone numbers. These records are also very prone to change because casual labourers are labour brokers, who can move from one employer to another without notice or any legal approval making calculation of wages very cumbersome and dynamic. There is also a high insecurity risk of theft in paying cash to the casuals in these workers in the remote working sites. The developed prototype has used agile methodology coming up with a web and mobile component. The web component handles project and task definition, reporting and user management. The mobile component allows for field data collection. Service Oriented Architecture was used, so as to allow connections to payment and SMS gateways. The developed prototype also got an overall acceptance rating of 80% using usability testing and 75% on functional testing.
Mobile based County revenue collection system
(Strathmore University, 2017) Njenga, Gabriel Kimotho
Today more than ever, different entities are relying on information technology to enhance the performance of their operations. At the forefront of this reliance is mobile technology which possesses versatile and comprehensive solutions for service delivery. In Kenya today, thousands if not millions of individuals can access an array of services and goods with just a click of a button from their mobile devices. With the process of devolution underway, it is about time that the various government organs, such as county governments, equally adopt mobile based solutions. This study has found that the existing manual and semi-automated systems that are currently operational contain a cluster of problems such as: lack of reliability, slow processing time, poor inter-departmental integration, lack of adequate decision making reports and proneness to errors. During the course of the study a mobile solution called M-County was implemented so as to provide Kenyan citizens with a dynamic mobile platform that fundamentally allowed them to make various county payments, such as parking fees, with the use of mobile money platforms i.e. M-Pesa. Ultimately the payments made via the platform allowed county revenue officials to access real time revenue information and reports for analytical decision making purposes. A quantitative research method approach was fundamentally used to test the system as well as collect primary data. The sample size used was The outcome of the study shows a significant willingness of the public to adopt M-County. This willingness was mainly due to the ease of use of the application along with its functionalities. The users of the system made various recommendations that would essentially make the application more suitable to their needs. The potential for success of the system is generally very high mainly due to the exponential usage of mobile applications in Kenya presently.
A Mobile based rent collection system
(Strathmore University, 2017) Wangari, James Ngugi
More than a third of Kenyans live in urban centers, majority of whom live in individual rental units. The proliferation of mobile phones and mobile money services in these urban centers surpasses 80% and 91.6% respectively. However, majority of these tenants still pay rent using traditional methods either by cash or through bank deposits. Generally, bank deposits take time before reflecting on the property owners’ end while cash payments require property managers to meet with their tenants each month for the collection of rent. Majority of property owners are not able to track their tenants’ payments when the payment method is bank deposits or cash payment.
A Mobile based solution for locating campsites and providing camping information in Kenya
(Strathmore University, 2017) Ouma, Leonard Kore
The tourism industry in Kenya and many African countries has been a key contributor to the national economy surpassing other key sectors such as mining, construction and agriculture. Camping is one of the major tourism activities in Kenya that domestic and international tourists engage in. This sector has been overshadowed and neglected by other tourism activities such as beaches and wildlife yet it is a major contributor to the economy. The major cause of this neglect is lack of a reliable platform where campers can easily access camping information and locate their preferred camping sites. A mobile solution iCamp Kenya was implemented to provide campers with a platform to locate camps in Kenya and get reliable camping information such as accommodation prices, highly rated camps, useful camping tips while planning a trip, transp01t options, directions to the camp and contact information. Quantitative research methods such as questionnaires were used to test the implemented system and collect primary data. The sample size for this population was 136 Vagabond Travels club members. The findings of the research show that users found the application was fully functional and easy to use. They were able to find their desired camps easily and were satisfied with the useful information that assisted them in planning their camping trip. Users also made a few recommendations that improved the features application. The potential for success and growth for the research project is very high due to the rapid growth of mobile phone usage in Kenya, the ever-growing tourism industry in Kenya supp01ted by domestic and international tourists and finally the encouraging adoption of mobile platforms by majority of the business owners in the tourism sector.
Mobile health architecture for health-care information delivery: case study: a breast cancer awareness mobile application (PINK RIBBON)
(Strathmore University, 2017) Gakinya, Carolyne Wariara
Mounting interest in the field of m-Health—the provision of health-related services via mobile communications—can be traced to the evolution of several interrelated trends. In many parts of the world, including the developed and the developing countries, access to health care is a basic need yet this is not a reality to a large section of the population in these countries. These challenges normally arise as a result of high costs of healthcare, few medical personnel compared to the patients to be served and few medical facilities. In the developing countries, other challenges such as poor infrastructure, poor policy implementation, literacy levels and language barrier are stumbling blocks to access health care services. Yet in these same places, the explosive growth of mobile communications over the past decade offers a new hope for the promotion of quality healthcare. This reliable technology helping to bridge the ‘digital divide’ gap. There is a growing body of evidence that demonstrates the potential of mobile communications to radically improve healthcare services—even in some of the most remote and resource-poor environments. The research explores the usage of m-Health applications in developing countries especially Kenya as well as the health needs to which m-Health can be applied. It determines the design requirements of an m-Health architecture that can be used both as an informative and educative tool to the masses. This architecture is implemented by analysing, designing and testing a primary m-Health application that can be used to raise awareness about Breast Cancer as well as assist Community Health Workers to educate the general public about other general health related information. In conclusion some key design, business and technical requirements that need to be considered are suggested.

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