MMTI Theses and Dissertations (2017)

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Browsing MMTI Theses and Dissertations (2017) by Author "Gikundi, Denis"

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    A Mobile application for locating the available handyman services within a locality
    (Strathmore University, 2017) Gikundi, Denis
    There has been a growing need of handyman services in Kenya and other regions as well which is attributed to several contributing factors which include, local demand, market influence, having second homes, income/rental units and commercial property maintenance and people’s lives becoming busier and more hectic with more people now looking for help with odd-jobs around their home, like changing light fittings, or putting up shelves. However, immediate access of such services has proven to be a challenging task especially when one is travelling or settling in a new area. This is because, the service providers are situated across different areas and differ in costs, quality and type of service that they provide. The existing handyman services solutions striving to solve this problem are defragmented offering contacts scattered in the web and favor’s high-end users with knowledge about the web. There is also no structured method of determining the quality of service provided by these handymen. The main aim of this research was to develop a mobile application for locating handyman services within a locality to help in streamlining the process of acquiring handymen. This study applied Agile methodology as the software methodology for developing the application. Data was collected using questionnaires and interviews. The data analysis was done using Google analysis tools and the results from the system requirements. Handyman mobile application was then built to locate the available handyman services within a locality. A web based application was also developed for managing and monitoring the mobile application. Testing of the final application was done successfully by the potential users and developer of the application. From the results of the test, the respondents agreed that the developed application would be effective in addressing the shortcomings of the already existing systems by effectively locating handyman services within a specific area and providing a more structured approach for determining the quality of services to be provided. Users will benefit by using the handyman application to locate handyman services easily and more specific to their location. The application will also serve to meet the growing need for on demand handyman services.