Factors affecting the supply of software engineering professionals in commercial banks in kenya

Abstract

Over the last two decades, commercial banks in Kenya have faced challenges like globalization and increased competition. To stay competitive, they’ve adopted technological platforms, but a shortage of software engineers hinders the design and maintenance of these platforms. Therefore, this study sought to examine factors affecting the supply of software engineering professionals in commercial banks in Kenya. The specific objectives of the study were to determine how personal characteristics, industry demand for engineers, rapid technological advancements and educational quality affect the supply of software engineering professionals in commercial banks in Kenya. The study adopted a pragmatism research approach and mixed methods research design. The target population of this study were all the 507 staff working in Information and communication technology, human resources as well as strategy and development departments in 9 Tier 1 commercial banks in Kenya. The sample size was determined using Yamane’s formula. The study used stratified random sampling in the selection of the sample size. The study employed primary data collection methods using semi-structured questionnaires and a key informant interview guide. Qualitative data was analysed using thematic analysis. Quantitative data was analysed using descriptive statistics including frequency distribution, percentages, mean, and standard deviation, facilitated by the Statistical Package for Social Sciences (SPSS version 28). Subsequently, inferential statistics such as Pearson correlation analysis and regression analysis was applied. The findings were presented visually using tables, bar charts, and pie charts. The study found that personal characteristic has a positive and significant effect on the supply of software engineering professionals in commercial banks in Kenya. The study also found that industry demand for engineers has a positive and significant effect on the supply of software engineering professionals in commercial banks in Kenya. Further, the study found that rapid technological advancements has a positive and significant effect on the supply of software engineering professionals in commercial banks in Kenya. Moreover, the study found educational quality has a positive and significant effect on the supply of software engineering professionals in commercial banks in Kenya. The study recommended promoting a positive attitude toward engineering through mentorship and awareness campaigns, while advising commercial banks to attract and retain skilled engineers with competitive compensation, career development, positive work environments, and investment in continuous professional development programs. Keywords: Personal Characteristics, Industry Demand, Technological Advancements, Educational Quality, Supply