Effects of work-family conflict on hospitality employees in 5-star hotels in nairobi

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Mercy, Clare Wanjiru

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Strathmore University

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In the traditional family set up, women were required to stay at home and nurture the family while the husbands were meant to work and provide for the family. That has since changed due to major economic and social transformations. These changes have increased women in the workplace holding high positions too. Work-family occurs when the demands of the workplace make it difficult to fill the demands of the family and vice versa. The hospitality industry is very demanding. Shift schedules in the hospitality sector are countercyclical to shift schedules of other industries creating a conflict for the employees and their families. I would like to examine the effects of work-family conflict on hospitality employees in 5-star hotels in Nairobi. From the findings of my research, I will be able to formulate possible strategies for industry consideration to counteract the effects and ensure that the employees can have a balance between work and family.

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A research project proposal submitted in partial fulfilment of the requirement for the award of a degree, Bachelor of Science in Hospitality Management, School of Tourism and Hospitality

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