Health worker perceptions towards safe-care accreditation and quality of care: a case of the Ruaraka Uhai Neema Hospital, Nairobi, Kenya

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Kamau, Paul Ndungu

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Strathmore University

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Hospital accreditation is a process where hospitals meet the highest peer-agreed standards. Staff buy-in is a key factor for the success of the accreditation. This study aimed to explore perceptions of healthcare workers towards SafeCare accreditation and quality of care and to propose a model for effective inclusion of healthcare workers in the accreditation process.

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A Thesis submitted in partial fulfillment of the requirements for the Degree of Master of Business Administration in Healthcare Management at Strathmore Business School

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