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- ItemStudent's Personal Organizer Software(Strathmore University, 2013) Mbuya, Victoria MariaFor students in college and university level a planning tool is mandatory thus the introduction of various easy to use tools such as handheld organizers and other tools. The student personal organizer is software is been developed to provide the user with an interface to enable time planning and completion of work such as recording tasks, setting alarms and reminders among other functions.The methodology that utilized was Dynamic System Development Methodology and the students of Strathmore University were used as the population sample for data collected for the development process. Other tools include Microsoft Visual Basic, Microsoft Visio Microsoft Access and Microsoft Word. The software will run as an application program that can be used on a personal computer and will be targeting a user who has access to a computer frequently to be able to maximize it fully The data collected from users has been evaluated and analyzed to arrive at a design, a working software application and the project's final documentation including user's manual have been written.
- ItemPostal Corporation of Kenya help desk system(Strathmore University, 2013) Barmao, Albert TuitoekCaring for your users is becoming a priority rather than a luxury, to most companies In todav s world customer care even in the websites is a must for a business to stay afloat. This paper will describe the creation of a help desk system that will be able to offer the users help whenever they need it. The researcher's system has been based on Postal Corporation of Kenya Company,Postal Corporation of Kenya (PCK) is a parastatal that mainly deals in the communication industrv PCK is a fast growing company and this is shown by recently introducing the posta surf Posta surf is an initiative that enables the entire posta fraternity to be able to access the Internet via the VSAT (Very Small Aperture Terminal) technology All the postas are interlinked using VSAT hence creating a network.Thus this system wishes to take advantage of the existing network by creating an online system.This is achieved by creating a user-friendly interface that can be accessed easily through the intranet. The data is captured to the system's database. Thus this allows for the Administrator to solve the problems that have been posted. All this is done with the help of well-structured relational restructuring techniques,We have achieved the design, implementation, and preliminary evaluation of the help desk svstem The system has also been thoroughly tested and thus ensuring that most of the functionalities are in the proper working conditions.