BCOM Research Projects

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Influence of performance management systems on employee engagement in private universities: a case study of Strathmore University, in Kenya
(Strathmore University, 2025) Ndagire, T.
One of the most significant human resource practices in the world today is performance management. This is because, in order to improve employee performance, organizations must understand that their workers need a clear understanding of what is expected of them both in the short and long term. Regular prefinance evaluations are therefore considered essential, as they may involve asking workers to prioritize their tasks over activities that won't actually improve their output. The study found that PMS was a significant determinant of employee engagement at Strathmore University. The opportunities for professional development were seen to build the skills of employees and make them feel part of the institution, though at unequal levels. Feedback was constructive and timely, helping in aligning individual efforts towards organizational goals; what the respondents valued most was consistent and actionable feedback. Of these, goal-setting practices exerted the greatest influence because it was found that clearly set and aligned participatory goal-setting enhanced motivation and commitment. The findings underlined the integration of these facets of PMS to provide a supportive and involving work environment that drives organizational success.