Effect of operational management practices on organization productivity of flower farms in Kenya

Date
2021
Authors
Nzioka, Gladys Esther Sherley
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Strathmore University
Abstract
The business operating environment is volatile, dynamic, uncertain, has scarce resources, limited opportunities and enormous risks. The market demand for high levels of efficiency standards failure to which firms will face extinction. Hence, there is need for careful optimization among all firms aiming to achieve competitive advantage. This is possible if an organization pursues control process of internal resources and capabilities. To yield this operational management practices has pivotal role in horticultural firms. Consequently, the current study sought to examine the effect of operational management practices on organization productivity of flower farming firms in Kenya. Specific objectives of the study were to determine the effect of supply chain management on organization productivity of flower farms in Kenya, examine the effect of inventory management practices on organization productivity of flower farms in Kenya, and establish the effect of quality management practices on organization productivity of flower farms in Kenya. The study was anchored on agency theory, systems theory and contingency theory. The study adopted descriptive research design. Simple and stratified sampling were used to draw 164 respondents from 70 flower farming firms in Kenya will be adopted. The target respondents included agronomists, procurement, finance and operational managers of flower farms. Primary data was collected through administration of questionnaires. Data was analyzed using descriptive and inferential statistics in aid SPSS version 22. Descriptive statistics adopted included mean, standard deviation, frequency and percentages. Inferential statistics adopted include correlation and multiple regression analysis. The study findings indicated that 78% agreed that supply chain management, inventory management practices and quality management practices have effect on organization productivity of flower farms in Kenya. Regression analysis indicated that supply chain management practices, inventory management practices and quality management practices have 78.4% positive and significant effect on organization productivity in flower farms in Kenya. It is concluded that there is need for flower farming companies to develop measures aimed at strategic supplier partnering, supplier segmentation and supplier development so as to optimize their organization productivity
Description
This Thesis is submitted in partial fulfilment of the requirements for the award of a Master's Degree in Business Administration at Strathmore University
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