The Effect of organizational culture on performance of employees in private universities in Kenya

Onyango, Brenda Pamela
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Strathmiore University
Culture is a key factor in achieving organizational goals and objectives. The main objective of this study was to determine the influence of organizational culture on employee performance in private universities in Kenya. The specific objectives were: to establish the effect of mission trait, adaptability trait, involvement trait and consistency trait on performance of employees in private universities in Kenya. The research study was anchored on Schein's model of Organizational Culture and the Goal-setting theory. A descriptive research design was used in conducting the study. Population of study was all the private universities in Kenya. A total sample of 196 respondents was drawn from the 14 private chartered universities in Kenya. Primary data was collected through a structured questionnaire which contained closed ended questions. The data collected was inspected for completeness and recorded in Statistical Package for Social Sciences (SPSS) Version 24 for analysis. Data collected was analyzed using descriptive statistics, correlation analysis and regression analysis. The results were that there was a positive correlation between involvement, consistency, adaptability and performance. However, there was a weak correlation between mission trait and performance of employees in private universities in Kenya. Further there was a strong coefficient of determination between culture and performance. This study contributes to theory by building on the theoretical framework such as Denison model and improving on the understanding of culture, and the possible effect that culture traits could have on employee performance. Empirically, the study guides management practices by diagnosing culture traits as the initial stages of managing people effectively. The findings of this study were limited to the culture traits by Denison and employee performance adopted by the researcher. The study was also limited to data collected using cross sectional survey, yet organizational culture may be affected by technological advancements, unprecedented occurrences and time which may affect how business is carried out in organizations. The response rate was limited by the conditions of COVID-19 pandemic.
Thesis submitted in partial fulfillment of the requirements for the award of Master in Commerce Degree at Strathmore University