Effect of outsourcing on performance of logistics industry in Kenya
Date
2015
Authors
Kogoh, Zachary Brian Kipchirchir
Journal Title
Journal ISSN
Volume Title
Publisher
Strathmore University
Abstract
The research was undertaken to explore the extent of outsourcing of the logistics function within
the logistics industry. The research included a study of the effect of order processing,
warehousing, packaging and transport logistics outsourcing on the performance of the logistics in
Kenya. The population of the study were logistics companies in Kenya. Taking logistics
companies based in Nairobi to be representative of the rest of the country, the study employed
random sampling to arrive at a sample of 96 companies. Data was collected by means of in-depth
questionnaires with senior management staff representing the players in logistics industry. The
response rate was 73%. The findings of the research demonstrated that the industry players
outsourced order processing, warehousing, packaging and transport logistics albeit partially.
Order processing, warehousing and transport logistics outsourcing were found to have a
statistically positive effect on the performance of the logistics industry in Kenya.
Description
Submitted in partial fulfillment of the requirements for the Degree of Master of Business Administration (MBA)
Keywords
Outsourcing, Logistics, Kenya, Performance