Management control systems, firm size and financial sustainability: the case study of microfinance banks in Kenya

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dc.contributor.authorAkiza, C. A.
dc.date.accessioned2025-11-12T10:36:33Z
dc.date.available2025-11-12T10:36:33Z
dc.date.issued2025
dc.descriptionFull - text thesis
dc.description.abstractThis thesis examines how management control systems support financial sustainability in Kenyan Microfinance Banks (MFBs), particularly focusing on fourteen licensed microfinance banks (MFBs) in Nairobi. Driven by increasing public demand for accountability and responsible business practices, the research explores the roles of planning, organizational culture, administrative, and cybernetics controls on financial sustainability. The research adopts a positivist philosophy, emphasizing objective measurement and hypothesis testing through quantitative methods and was conducted in the month of May 2024. Grounded in the Resource-Based View and Contingency theories, the study employed an explanatory research design, surveying 182 managers through semi-structured questionnaires and analyzing data using multiple regression. The findings reveal that planning management has a statistically significant positive impact on financial sustainability. Other factors, such as administrative control, a strong organizational culture, and cybernetics control, also contribute to financial sustainability. The study finds that the impact of these management controls is moderated by the size of the organization, underscoring the need to tailor control systems to the specific context of each MFB. The study concludes that by strengthening the management control systems and adapting them to their organizational environment, MFBs can enhance their financial sustainability. The study is limited by its focus on only licensed Microfinance Banks in Nairobi, which may affect the generalizability of the findings to other regions or unlicensed institutions. Additionally, the cross-sectional design and reliance on self-reported data from managers introduce potential response bias and limit the ability to establish causality.
dc.identifier.citationAkiza, C. A. (2025). Management control systems, firm size and financial sustainability: The case study of microfinance banks in Kenya [Strathmore University]. http://hdl.handle.net/11071/15832
dc.identifier.urihttp://hdl.handle.net/11071/15832
dc.language.isoen
dc.publisherStrathmore University
dc.titleManagement control systems, firm size and financial sustainability: the case study of microfinance banks in Kenya
dc.typeThesis
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