Factors affecting the adoption of the Health Management Information System at St. Catherine's Hospital, Uganda

dc.contributor.authorSaku, Hudhaifa
dc.date.accessioned2023-06-19T09:25:01Z
dc.date.available2023-06-19T09:25:01Z
dc.date.issued2019
dc.descriptionSubmitted in partial fulfillment of the requirements for the award of a degree in Master's in Business Administration Healthcare Management
dc.description.abstractHealth management information systems are essential in improving the performance of medical service delivery in health organizations. While changes have been made to improve the healthcare sector across the continent, much information is still needed to explain how HMIS works across hospital departments. This study sought to establish factors affecting the adoption of Clinic Master/HMIS across different departments at St. Catherine's Hospital. The specific objectives were; to establish how organizational factors, human factors, and technological factors affect the adoption of Clinic Master/HMIS across different departments at St. Catherine's Hospital. The study was based on the diffusion of innovation theory and the technology acceptance model theory. The research design was a cross-sectional survey of 109 respondents drawn from various departments in the hospital. The study findings revealed that technological factors had a statistically significant relationship with the adoption of HMIS/Clinic Master. Overall, the results of the study established that there was a positive relationship between human factors, organizational factors, and technological adoption of Clinic Master/HMIS in the hospital. However, human factors and organizational factors had an insignificant positive relationship with the adoption of the system. Future studies should try to determine whether other factors are affecting the adoption of HMIS in the hospital. The study also recommends that research should be carried out on the behavioral aspect of the doctors who do not use the system but rely on billers and cashiers to enter their reports and requests. The study recommends the need for standardization of HMIS implementation by policymakers in order to enhance adoption. This study looked at all the users of the system; whether clinical, non-clinical, or even para-clinical, unlike other studies which focused on mainly the clinical staff. This made it difficult to make hospital-level comparisons since different hospitals are in different adoption stages hence the focus on one hospital.
dc.identifier.urihttp://hdl.handle.net/11071/13313
dc.language.isoen
dc.publisherStrathmore University
dc.titleFactors affecting the adoption of the Health Management Information System at St. Catherine's Hospital, Uganda
dc.typeThesis
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