Business process automation for Legislative and Procedural Services in the National Assembly: a case of the Kenyan Parliament

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dc.contributor.authorNduati, Paul Njaaga
dc.date.accessioned2018-11-13T12:53:39Z
dc.date.available2018-11-13T12:53:39Z
dc.date.issued2018
dc.descriptiona thesis submitted in partial fulfillment of the requirements for the Degree of Master of Science in Computer-Based Information Systems at Strathmore Universityen_US
dc.description.abstractParliament as an institution and as the legislative arm of government still uses paper-based office processes to conduct its business. This accentuates the problem of meeting deadlines as stipulated by the constitution and failure to meet these deadlines result in Parliament forfeiting its mandate. This research proposed to develop a prototype automating the table office processes in the Legislative and Procedural Services (LPS) Department in the Kenyan Parliament. Secondary research on existing literature was gathered and analysed about key implementations in parliamentary systems mainly Portugal, Armenia and the United Nations. A conceptual framework was developed based on the secondary data. Primary research on the viability of such a system was done incorporating key stake holders in the Kenyan legislature. Finally, a prototype was proposed, designed and developed. The system prototype aims to improve productivity and efficiency by creating and automating the workflows derived from the paper-based processes in the LPS department in the Kenyan Parliament. The goal of the system is to have a paperless office work environment for Parliamentary staff. The system was tested by the research participants from the Legal and Procedural Servicers’ Department of the Kenyan parliament. Further, changes and improvement were proposed such as the inclusion of biometric processes as well as the development of inter-governmental systems to automate communication between different parliaments. All these steps proved that indeed table office automation can be a great improvement of the existing processes in the Kenyan parliament as well as globallyen_US
dc.identifier.urihttp://hdl.handle.net/11071/6152
dc.language.isoenen_US
dc.publisherStrathmore Universityen_US
dc.subjecte-democracyen_US
dc.subjectE-Parliamenten_US
dc.subjectAutomationen_US
dc.titleBusiness process automation for Legislative and Procedural Services in the National Assembly: a case of the Kenyan Parliamenten_US
dc.typeThesisen_US
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MSIS Theses and Dissertations (2018)