ICT policy formulation by use of templates a case of Kenya Education Network Trust (KENET)
Date
2013
Authors
Otieno, Okumu Michael
Journal Title
Journal ISSN
Volume Title
Publisher
Strathmore University
Abstract
This paper examines the formulation of ICT policies by use of templates in KENET institutions with the aim of developing a sample template and framework that can be used when using such templates. It starts by giving a background of KENET, its member institutions, and its functions. The problem statement is derived from an e-readiness survey report by KENET that revealed that most of its member institutions lacked policies and well-defined policy documents. KENET thus proposed to develop a sample ICT policy template for its member institution to aid in the formulation process. This task was never accomplished and thus prompted research into the possibility of establishing through clear objectives the approximate number of institutions that had policies and their profited methods of formulating such policies. The study also reviews different writings on policies such as policy elements and characteristics along with studying a number of policy template samples. The research employs a descriptive study and involves the distribution of online questionnaires to a target of at least 80 member institutions. Out of the 80 randomly selected member institutions, only 36 respond majority of the respondents were ICT managers. The data collected is analyzed using SPSS and presented in graphical and descriptive ways in different chapters of this study. The system developed employs software development lifecycle techniques and contains different user interfaces and a backend for administrators. The system provides an online platform for policy formulation through a proposed framework by · selecting certain policy elements from policy subcategories found under some well-defined main categories. The study reveals that despite a slight majority of KENET institutions having ICT policies, there is a minority without such policies. Most of the currently developed policies have been developed by a combination of two or more formulation methods. Most KENET members prefer to have online templates and are keen to urge KENET to provide a policy formulation template and to organize forums through which knowledge on their use can be disseminated. The objectives of this research are achieved when a sample online policy template and framework are developed and shared with selected KENET institutions. Positive feedback from member institutions justifies an achievement in policy formulation, something that can be taken up by KENET in developing a sample template for its member institutions.
Description
A dissertation submitted to Strathmore University in partial fulfillment of the requirements for a Master of Science in Computer-based Information Systems