Improving the decision-making process using an information management system

dc.creatorShibwabo, Bernard Kasamani
dc.creatorAteya, Ismail Lukandu
dc.creatorMusau, Gloria Meli
dc.date05/28/2013
dc.dateTue, 28 May 2013
dc.dateTue, 28 May 2013 15:42:56
dc.dateMonth: 6 Day: 14 Year: 2011
dc.dateTue, 28 May 2013 17:43:33
dc.date.accessioned2015-03-18T11:29:00Z
dc.date.available2015-03-18T11:29:00Z
dc.descriptionResearch article published on Special Issue of International Journal of Current Research. Also available online at http://www.journalcra.com.
dc.descriptionThe ability to make effective decisions is crucial to an organization’s survival in today’s tumultuous business environment. In order for firms to evaluate alternatives and make informed choices they must have reliable and timely data upon which to make their decisions. Consequently, the development of effective information management techniques is critical. In this research a web-based information management system is developed for better decisionmaking. Two agents are integrated in the system, namely; mapping agent and extraction agent. The mapping agent reduces the workload for users charged with the responsibility of data entry. The extraction agent is designed to aid in the retrieval of current, timely and relevant data, eliminating unnecessary information. The critical information requirements are identified and a prototype is developed for verification. The prototype is developed using PHP language for the system interfaces with GD for providing a graphical reporting supported by a MySQL database. The system is implemented and tested at a Kenyan based Internet Service Provider. As a result, the organization under study increases its sales through improved targeted marketing and monitoring of the outcome. The user load is also reduced by half and the risk of data input errors minimized by 80%.
dc.description.abstractThe ability to make effective decisions is crucial to an organization’s survival in today’s tumultuous business environment. In order for firms to evaluate alternatives and make informed choices they must have reliable and timely data upon which to make their decisions. Consequently, the development of effective information management techniques is critical. In this research a web-based information management system is developed for better decisionmaking. Two agents are integrated in the system, namely; mapping agent and extraction agent. The mapping agent reduces the workload for users charged with the responsibility of data entry. The extraction agent is designed to aid in the retrieval of current, timely and relevant data, eliminating unnecessary information. The critical information requirements are identified and a prototype is developed for verification. The prototype is developed using PHP language for the system interfaces with GD for providing a graphical reporting supported by a MySQL database. The system is implemented and tested at a Kenyan based Internet Service Provider. As a result, the organization under study increases its sales through improved targeted marketing and monitoring of the outcome. The user load is also reduced by half and the risk of data input errors minimized by 80%.
dc.formatNumber of Pages:pp.245-250
dc.formatIssue No.:6
dc.formatVolumes:3
dc.identifier0975-833X
dc.identifier
dc.identifier.urihttp://hdl.handle.net/11071/3599
dc.languageeng
dc.publisherInternational Journal of Current Research
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dc.subjectInformation management
dc.subjectIntegration
dc.subjectSpreadsheets
dc.subjectDecision making
dc.subjectInformation overload.
dc.titleImproving the decision-making process using an information management system
dc.typeArticle
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