An Evaluation of social-economic implications of mobile money solutions on households in Nairobi, Kenya
Date
2025
Authors
Nansenja, E. A.
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Publisher
Strathmore University
Abstract
The purpose of this study is to investigate the social-economic implications of mobile money solutions in households in Nairobi, Kenya, focusing on borrowing, saving, and investing. Mobile money solutions, including platforms like M-Pesa, M-Sharri, and KCB M-Pesa, have significantly transformed the financial landscape in Africa, with Nairobi, Kenya, as a prominent focal point of this transformation. These services have provided secure, accessible, and efficient ways for users to save, borrow, and invest, advancing financial inclusion for underserved populations, particularly low-income earners, women, and small businesses. By lowering transaction costs and expanding access to credit, mobile money solutions have become critical tools for personal finance management and business growth, fostering empowerment in marginalized communities. Despite the recognized economic benefits, there is limited research on the broader social-economic impacts of mobile money, particularly in urban areas like Nairobi. This study aims to explore how mobile money usage influences financial behaviors and contributes to social and economic transformation, examining aspects such as cash dependency, financial resilience, social cohesion, and economic stability. Through a detailed analysis of household interactions with mobile money services, this research seeks to illuminate the multifaceted social-economic implications of mobile money in Nairobi, offering insights for policymakers, financial institutions, and other stakeholders interested in leveraging mobile money for inclusive urban development.
Description
Full - text undergraduate research project
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Citation
Nansenja, E. A. (2025). An Evaluation of social-economic implications of mobile money solutions on households in Nairobi, Kenya [Strathmore University]. http://hdl.handle.net/11071/15811