Near field communication based-model for authentication in online banking
Omondi, Esther Akinyi
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Online banking has enabled bank customers to perform their banking activities at the comfort of their homes as opposed to physically visiting the bank branches. In the banking environment, authentication is very crucial because the bank should be able to give access to the only authorized customers. Currently, there are various authentication methods available to the banks for authenticating their customers. However, the empirical study has shown that there is an increasing number of identity theft leading to huge financial loses for both banks and bank customers. Additionally, the better authentication systems are complex for customers and more costly to the banks. This dissertation discusses the use of Near Field Communication (NFC), a short range based wireless communication technology currently improving the consumers’ usability due to its ability to exchange digital material as well as connecting electronic devices remotely. It is an evolving technology employing the use of Radio frequency identification (RFID) that lets electronic devices like Smart phones interconnect over very close range. The NFC technology has been integrated into some available Smart phones, when employed together with other authentication mechanisms such as Master Card’s Chip authentication program (CAP), its usability level is increased. The model employs the use of NFC enabled Smart phones and NFC enabled bank cards as third factor authentication. Agile methodology was used for the model development, and a java code that generates a QR code was developed. The NFC based model, when implemented is able to eliminate the need for a hard token which is an extra baggage to the customer and additional cost to the bank. Consequently, the NFC technology enhances security for online banking by protecting against online identity theft as well as form basis for future research in NFC application the banking industry.