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dc.contributor.authorAcosta, Freddie Racosas
dc.contributor.authorNdonga, Samuel Mwangi
dc.date.accessioned2016-11-15T13:06:27Z
dc.date.available2016-11-15T13:06:27Z
dc.date.issued2014
dc.identifier.citationAcosta, F. R., & Ndonga, S. (2014). Musoni Microfinance Kenya: IT-enabled business model. Emerald Emerging Markets Case Studies, 4(1), 1–15. doi:10.1108/eemcs-07-2013-0136en_US
dc.identifier.issn2045-0621
dc.identifier.urihttp://hdl.handle.net/11071/4977
dc.identifier.urihttp://dx.doi.org/10.1108/EEMCS-07-2013-0136
dc.description.abstractMusoni Kenya is a Kenyan microfinance institution (MFI) whose idea was conceived in The Netherlands. The Musoni business model is ICT-enabled, 100 percent mobile based, virtually paperless, and runs on an ICT platform housed in Musoni BV in Amsterdam, The Netherlands. It is built on tested mobile technology that allows huge savings on transaction and operating costs. Using mobile payments, clients receive and perform bank operations anytime anywhere. This saves transport costs, transaction time and increases safety as no cash has to be carried around sometimes in dangerous areas. The mobile payments enable clients to make large improvements in loan officer efficiency and makes tracing payments seamless, saving on administration costs. The Musoni branches are also inexpensive as they are only used as the point of contact with customers hence reducing the cost of setting up operations even in remote areas. These efficiencies are passed on to clients in the form of lower interest rates and to stakeholders in the form of good returns on investments. The company aims to use this knowledge, experience and global ICT platform to expand to other countries with a suitable mobile payments environment.en_US
dc.language.isoenen_US
dc.publisherEmerald Group Publishing Limiteden_US
dc.relation.ispartofseriesEmerging Markets Case Studies Collection;
dc.subjectStrategyen_US
dc.subjectInnovationen_US
dc.subjectMicrofinanceen_US
dc.subjectBusiness modelen_US
dc.subjectKenyaen_US
dc.subjectMobile technologiesen_US
dc.titleMusoni Microfinance Kenya : IT-enabled business modelen_US
dc.typeCase Studyen_US


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