|dc.description.abstract||This study examines the perception of management teams of the effectiveness of boards of
directors within nongovernmental organizations and the extent to which performance is affected
by challenges in the operational environment.
Data was obtained through responses to a standardized questionnaire. A response rate of 54% was
achieved. Managers rated the performance of the governing boards on six performance
dimensions: contextual, educational, interpersonal, analytical, political and strategic.
Boards were rated lowest in the strategic dimension, which assessed the extent of their
strategic input into the direction of the organization, and analytical dimension, which
measured the boards' ability to deal with complex matters and maintain a broad
perspective. The highest rating was given to the educational dimension, which measured
the boards' commitment to training and developing its members, and interpersonal
dimension, which measured the extent to which the board nurtured group goals and
relationships. The research findings also indicated that a significant negative correlation
exists between board performance and constraints in the operational environment.
Based on the research findings, it was recommended that boards of NGOs consider adopting a
model for self-assessment on a regular basis and that this be made available to the NGO Board
and NGO Council as well as to other NGOs and the public at large. It was also recommended
that boards or senior management of NGOs perform regular environmental scans so that the
organization can have time to realign strategy with existing challenges and limitations.||en_US