Effect of employee involvement in change management on project performance: a case of the road construction industry in Nairobi County
Date
2022
Authors
Changwo, Ruth Jebet
Journal Title
Journal ISSN
Volume Title
Publisher
Strathmore University
Abstract
Employee involvement is among the important factors affecting successful implementation of organisational change, therefore their involvement in the planning, execution and evaluation of change is vital to the success of any business’ performance. The general objective of the study was to determine the effect of employee involvement in change management on the project performance of the road construction industry in Nairobi County. Specific objectives in this study were to determine the effect of employee involvement in the planning of change management on project performance of the road construction industry in Kenya; to establish the influence of employee involvement in the execution of change management on project performance of the road construction industry in Kenya; to determine the effect of employee involvement in the evaluation of change management on project performance of the road construction industry in Kenya. This study was based on the project management competency theory as well as the ADKAR change management model. The research implemented a descriptive research design. Data was collected from 151 respondents in three road construction firms classified as NCA 1 in Nairobi County. The research used questionnaires to collect data. Data collected was processed using Statistical Package for the Social Sciences (SPSS). The analysed data was presented using charts, bar graphs, and tables. The research was able to obtain 66.5% response rate. The findings of the research indicate that 23.58% (R2= .2358) project performance were determined by employee involvement in change management. The multiple regression model used deduced that employee involvement in planning, execution and evaluation of change contribute positively towards project performance with coefficients being 0.0953, 0.06576 and 0.2255 respectively. The study therefore concludes that there is a statistically significant positive association between project performance and employee involvement in planning, execution and evaluation of change with employee involvement in evaluation being the most impactful. The study recommends that road construction companies promote employee involvement in change management in order to positively impact their project performance as well as call on academics to further the research by examining intervening variables that may affect the relationship between the two.
Description
A Thesis submitted in partial fulfillment of the requirements for the award of the Degree of Masters of Business Administration at Strathmore University Business School
Keywords
Project performance, Employee involvement in change, Change management