Online suggestion box

Date
2021
Authors
Sing'oei, Johnson Kiplagat
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Publisher
Strathmore University
Abstract
The background of this research is to assess how Monitoring and evaluation systems plays a crucial role in Sustainability of community based projects and how a correctly designed and implemented community monitoring and evaluation is a valuable management tool, that has been in practice globally and regionally for the communities to efficiently organize their resources and take a well informed decisions for planning their future interventions, which eventually lead to sustainability of the Community Based Projects after the offset of the implementing agency. Performance and Monitoring System is a proposed system is a public system that allows the county government to monitor and access their services rendered to the County Community. Online suggestion box contains two sub-system integrated within its framework. One of the sub systems allows the public to participate by connecting and passing their complains, inquiries or opinions anonymously while the other, gives access to the county administration, managerial committees and involved parties to monitor and assess their progress in terms of project performance, progress and planning. Along with other integrated county management systems like Integrated Financial Management information System) and LAIFOMS (Local Authority Integrated Financial Operations Management System) Online suggestion box can work hand in hand with to provide both the county and its citizens a transparent overview of the on-going county activities
Description
An Information Systems Project Proposal Submitted to the Faculty of Information Technology in partial fulfilment of the requirements for the award of a Degree in Business Information Technology
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