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- ItemKevin Otieno-Onyango: business and technology dilemma (A)(Emerald Group Publishing Limited, 2013) Acosta, Freddie Racosas; Acosta, Arlene SusonThe dilemma could be described something like: “I want to do an honest business in order to alleviate somewhat the financial difficulty of my family […] yet my pursuit impacts negatively on my immediate customers”. This is a case of the morality of actions with indirect effects (non-intentional effects).