FIT Projects, Theses and Dissertations
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Browsing FIT Projects, Theses and Dissertations by Author "Acosta (Dr.), Freddie"
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- ItemExploratory research on IT projects: A case study of Kenya Pipeline CompanyOmondi, Sharon Akinyi; Acosta (Dr.), FreddieThis study was an exploratory research to demonstrate the various constraints that plagued IT projects. The Chaos Report of 2004, a survey carried out by the Standish Research Group, revealed that the 75% of all IT projects fail. 75% of all IT projects that begin, fail. IT projects are usually covered up, not rationalized to find out what went wrong and often the individuals involved are fired without getting to know the real cause of the projects failure therefore minimizing the chances of organizations learning from their mistakes. The study examined the SAP ERP implementation at KPC as its business case, the researcher's demographic was the SAP Implementation Project Team. There were two constraints identified. These constraints greatly influence the success or failure of a project, they are, Business Process Development (user requirements) and Change Management issues, of which only 25% of business process development was carried out and up to 85% of related change management issues are yet to be resolved, even after the project's closure. The use of a performance measures is strongly emphasized to aid, Business Process Development. This measure which was initially intended for organizations, to re-engineer themselves into more effective and efficient lean enterprises, was recommended for adoption in Information Technology projects; in an attempt to gain the positive aspects that lean enterprises are identified with. The researcher adopted qualitative research style, to adequately gauge the respondent's opinions, proving that the my SAP ERP implementation at the Kenya Pipeline Company (KPC) was a successful IT project.
- ItemFormulating value proposition for a java mobile application : a case study for KenyaIrura, Mark Gachara; Acosta (Dr.), FreddieThis research focuses on the value proposition of a Java mobile application (Tex2+) as perceived by end users (customers) and three kinds of business customers – a Kenya government parastatal, a financial institution and a GSM provider. There have been problems previously; firstly, is the issue of expensive costs using short messages. Secondly, there are problems that have existed for mobile developers in the mobile business ecosystem, namely; multiple platforms, lock-in practices, poor alignment of software to business processes and poor market place practices by participants. Thirdly, there is a business model problem; how does one merge economic theory and technology to arrive on a profitable business model? The research observes that a developer can promote his application directly to Kenyan end users – positive network effects lead to more value in the network. But they should not forget to incorporate businesses in their approach to value proposition.
- ItemThe Strategic value of business intelligence systems : a case study of GSM companies in KenyaNjuru, Julius; Acosta (Dr.), FreddieThis research is intended to establish why companies especially in Telcom sector have low adoption rates of business intelligence tools already implemented. Telcom industry anywhere in the world is highly dynamic and super competitive. Implementation of suitable business intelligence and performance management tools can potentially tilt companies' competitive edge over competitors. However this seems not to be the case as adoption of business intelligence is still very poor. This research has unearthed various barriers to adoption to business intelligence(BI) and PM(performance management) in GSM companies in Kenya. These barriers are either operational, people and to small extent systems issues. The choice of GSM companies in Kenya was advised by the facts such as , (i) Some of GSM companies have already implemented BI systems, (ii) heterogeneity of various business applications used these companies, (iii) volumes of data generated by numerous processes, (iv) need for predictive analytics by GSM companies to predict trends in the industry and, (v) lack of or insufficient frameworks to fully help adoption BI systems hence increasing strategic value of BI projects. The research revealed an interesting observation that although many managers knew of existence of BI systems at their companies they did not know of its objectives. Also many managers used very few functionalities of BI (business intelligence) system. This clearly inhibits adoption of BI (business intelligence) and due to this it is very hard to establish strategic value of BI (business intelligence). Although management staff believe the BI(business intelligence) can help in increased profit growth, they never attributed growth of their organization to BI (business intelligence). In this consideration of the outcome, organizations need to balance between the effort of BI (business intelligence) implementation process and stimulating use and adoption of the same. To realize fully strategic value of BI(business intelligence) organization need to invest both during acquisition phase and adoption phase at almost equal measure.