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Kevin Otieno-Onyango: business and technology dilemma (A)
(Emerald Group Publishing Limited, 2013) Acosta, Freddie Racosas; Acosta, Arlene Suson
The dilemma could be described something like: “I want to do an honest business in order to alleviate somewhat the financial difficulty of my family […] yet my pursuit impacts negatively on my immediate customers”. This is a case of the morality of actions with indirect effects (non-intentional effects).
Zaidi Oil: the SAP ERP dilemma
(Emerald Group Publishing Limited, 2014) Acosta, Freddie Racosas; Acosta, Arlene Suson
On a beautiful October morning in 2011, the CEO of a mid-size oil marketing company located in Nairobi, Kenya has to make a tough decision whether to upgrade their current B1 system to a bigger version of SAP. Abbas, the new Information Communications Technology (ICT) Director of Zaidi Group, was worried that Zaidi was building a bigger and bigger company on top of a more and more small enterprise resource planning system. Abbas’s fears also include RedLock’s past inefficiencies. Kariuki, the Finance Director, on the other hand was into the fear of overspending in a huge information technology (IT)system where current functionalities required can be addressed by a smaller system through add-ons, customization and development.