Effects of flexible work on job satisfaction among Nairobi’s multinational employees

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dc.contributor.authorOgachi, C.
dc.date.accessioned2024-07-19T09:39:38Z
dc.date.available2024-07-19T09:39:38Z
dc.date.issued2024
dc.descriptionFull - text thesis
dc.description.abstractThe study argued that flexible work arrangements have a lengthy historical background but have experienced gradual adoption. However, with the onset of the COVID-19 pandemic, companies globally, particularly for nonessential employees, were compelled to implement flexible work arrangements as a crucial safety measure. The purpose of the study was to determine the effects of flexible working arrangement on job satisfaction in MNCs in Nairobi County, Kenya. The study focused on these objectives: to determine the effect of flexibility in work location on job satisfaction of employees in multinational companies in Nairobi, to ascertain the influence of flexibility in work scheduling on job satisfaction of employees in multinational companies in Nairobi, and to establish the influence of flexibility in the number of hours worked on job satisfaction of employees in multinational companies in Nairobi. This study was based on two key theories: Herzberg’s Two Factor Theory that supports job satisfaction, and flexible firm theory which underpins flexible work arrangements. The study used descriptive research design, and questionnaires to collect data from the respondents. The findings were presented using descriptive and inferential statistics. The study findings revealed that flexible working arrangements have an impact on employee job satisfaction within multinational corporations. Notably, flexibility in work location emerged as a significant contributor to job satisfaction in multinational companies located in Nairobi County, Kenya. The study reported a positive relationship between flexibility in work location, flexible work scheduling, flexible working hours, and job satisfaction. All these aspects of flexible arrangements were found to be significant factors affecting job satisfaction in multinational corporations. As a practical recommendation, the study suggested that organizations consider adopting a combination of flexible working arrangements, along with other motivational factors, to enhance employee job satisfaction.
dc.identifier.citationOgachi, C. (2024). Effects of flexible work on job satisfaction among Nairobi’s multinational employees [Strathmore University]. http://hdl.handle.net/11071/15487
dc.identifier.urihttp://hdl.handle.net/11071/15487
dc.language.isoen
dc.publisherStrathmore University
dc.titleEffects of flexible work on job satisfaction among Nairobi’s multinational employees
dc.typeThesis
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MCOM Theses and Dissertations (2024)