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An evaluation of the perceived effectiveness of proactive and reactive strategies in mitigating cyber crime against banks in Kenya
(Strathmore University, 2016)
The increase in reported losses from cybercrime in the banking industry as a result of
the shift to e-banking underscores the importance of finding an effective strategy to
mitigate cybercrime. This research set out to ...
An assessment of the relationship between audit quality characteristics and client satisfaction perceptions in government parastatals in Kenya
(Strathmore University, 2016-06)
The study sought to assess whether there was a relationship between audit quality characteristics and client satisfaction perceptions in Government parastatals in Kenya. The study targeted all the 94 Government parastatals ...
An assessment of user perceptions on the usefulness of corporate annual reports of listed companies in Kenya
(Strathmore University, 2016-06)
The purpose of this study was to examine the perceived importance and usefulness of corporate annual reports in Kenya. In addition, the study determined the factors affecting usefulness of corporate annual reports of listed ...
Stakeholder perception on implementation of public E-procurement in Kenya
(Strathmore University, 2016-06)
The Kenyan e-procurement system, also known as integrated financial management information system (IFMIS) is an automated procurement system and a core component of public financial reforms in Kenya. It is used for public ...
Optimal measures for minimizing the tax audit expectation gap in Kenya
(Strathmore University, 2016-06)
The purpose of this study was to find out whether a tax audit expectation gap exists between the tax authority and corporate tax payers. Specifically, the study sought to: establish the existence of the tax audit expectation ...
Effects of customer retention strategies on customer retention – a case study of the banking industry in Kenya
(Strathmore University, 2016-06)
The purpose of the study was to examine the perception of customer relationship managers on effects of customer retention strategies on customer retention in Kenya’s banking industry. The study examined how three customer ...