The aim of this study was to find out the effects of financial leverage on stock returns of non-financial firms listed on the Nairobi Stock Exchange. Secondary and primary data was used for analysis. Financial statements ...

The issue of assessing the impact of e-services on customer satisfaction has emerged as an area of strategic importance for e-marketers and Website managers and now there is a growing interest within the restaurant sector. ...

The adoption of internet banking as a platform for offering banking services is on a steady rise globally. The purpose of this study was to examine the factors influencing customer adoption of internet banking in Kenya. ...

The purpose of this study was to investigate the influence of customer relationship management capabilities on the performance of commercial banks in Kenya. The study aimed to establish whether customer relationship ...

Successful organizations recognize the importance of firm capability and realize that their survival is dependent on how well they respond to the changes in the business environment. This study sought to establish the ...

Despite the time taken by external auditors to release the audit report (herein referred to as the auditor report lag, ARL) being regarded as a significant qualitative aspect of timely financial reporting, little known ...

This study investigated the influence of contractor relationships on total quality management practices in context of the Kenyan construction industry. The study was guided by five specific objectives: to establish total ...

Business financial distress for most companies is an absolute affirmation of their inability to endure current operations given their current debt obligations. If the financial distress was expected ahead of time, investors ...

The purpose of this study is to assess the determinants of portfolio performance of investment groups in Nairobi County of Kenya. The five specific objectives were addressed. The first specific objective was to assess the ...

The world today is facing a dilemma on how to effectively appeal and reach out to people experiencing social and individual problems such as alcohol and drug abuse, domestic violence, lifestyle disease prevention and cures, ...