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Examining the adequacy of the regulatory framework for mobile payment services : milestones, challenges and solutions
(Strathmore University, 2016)
Kenya’s mobile payment services sector has over the last few years been revolutionised with the introduction of innovative products such as M-Pesa, Airtel Money, M-Shwari amongst others. With a customer base of over 20 ...
Determinants of customers’ choice of service provider in the mobile industry in Kenya
(Strathmore University, 2016)
Despite price reductions, availability of a wide range of products and value added services provided by telecommunication players in the Kenyan market, and establishment of Communication Authority of Kenya by the government ...