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An incident management prototype: a case study of County Government of Nairobi
(Strathmore University, 2014)
Today, citizens have become more vocal about their needs and more sophisticated in their expectations of the government. The government‟s mandate is to improve public service to its citizens through e-governance. However, ...
An Incident Management Prototype
(Strathmore university, 2014-06)
Today, citizens have become more vocal about their needs and more sophisticated in their expectations of the government. The government's mandate is to improve public service to its citizens through e-governance. However, ...