A restaurant operations mobile based application for privately owned restaurants in Kenya
Date
2021
Authors
Nyariki, Joseph
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Abstract
Over the years, restaurants have provided an alternative to the daily dilemma of whether to cook
food at home or eat outside and as a result making the restaurant industry an essential service
provider all over the world. It can be said with certainty that many individuals and organizations
who have ventured in the restaurant business have come out successful due to the demand in the
sector. However, in modern day, restaurant owners are faced with many challenges to remain
relevant and have an edge over their competitors. The main cause of the problems faced can be
traced back to the traditional ways of operations, which involves a lot of paperwork within the
restaurant. This pen and paper methods have become irrelevant resulting in ever-frustrated
customers due to the congestion in waiting lines and unavailable waiters. Waiters and chefs on the
other hand are becoming overwhelmed with the work, easily making order errors and producing
low quality output. Furthermore, profit margins are on the decline forcing management to go back
to the drawing board or even take extreme measures as closing down restaurants. The aim of the
study is to develop an application that will facilitate transition of restaurant operations from analog
to digital. The system will be structured and designed for execution on android operating devices.
The main aim is to increase efficiency and enhance productivity subsequently introducing a
possible unique point of sale for privately owned restaurants in Kenya. As a result, the proposal
will review alternative systems currently in use, gaps in the systems and some of the possible
development technologies that could revolutionize the restaurant industry.
Description
An Information System Documentation Submitted to the School of Computing and
Engineering Sciences in partial fulfilment of the requirements for the award of a degree in Bachelor
of Business Information Technology