Browsing by Subject "Commercial Banks in Kenya"
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Assessing the uptake of Mobile Banking as perceived by employees of Commercial Banks in Kenya
(Strathmore University, 2018)Studies have indicated need for Commercial Banks to move from traditional banking norm of brink and motor and embrace technology to improve quality of customer’s service, improve customer satisfaction, reduce operational ... -
Determinants of strategy implementation and financial performance of Commercial Banks in Kenya
(Strathmore University, 2019)Kenyan commercial banks have been performing poorly in the recent past as indicated by the placement of two mid-tier financial institutions under receivership. Further the industry has seen its revenue streams dim in the ... -
Effect of treasury management on the financial performance of Commercial Banks in Kenya
(Strathmore University, 2019-06)Treasury management importance cannot be underestimated particularly for sustained financial performance of commercial banks. The study was guided by risk management theory and liquidity preference theory. 43 licensed ... -
The influence of quality management practices on financial performance of Commercial Banks in Kenya
(Strathmore University, 2016-06)Liberalization and globalization of the banking sector has created an era of fierce competition, as a result of which service management and quality performance is expected to assume an increasing important role in financial ... -
Management perception of influence of service quality on customer satisfaction among Commercial Banks in Kenya: a case study of Equity Bank
(Strathmore University, 2018)Equity Bank was selected for the case study because, it continued to register significant growth in financial performance while the larger proportion of . For instance, the bank’s profit before tax improved from 17.4 Billion ...