Knowledge management in a competitive economy: the Knowledge Management Readiness Score (KMRS) - (:unkn) unknown (My University, 2015)
Conference paper presented at Polytechnic of Namibia (Namibia's University of Science and Technology) 5th international conference in Windhoek.
Knowledge Management has been touted the ultimate solution to most organizations’ competitiveness in this era that is the knowledge edge. The knowledge possessed and used by an organization’s personnel could be the difference between its survival or collapse at these times when competition is cut-throat and when today’s market leaders could as well be part of the story of the dearly departed if they do not put their acts together. Organizational competition has grown from having the muscle to build new factories and plants or flexing financial or liquidity muscles to learning how an organization can capitalize from improving its processes, on a competitor’s mistake, or learning how to collaborate if outright competition will hurt the concerned organizations. But how should organizations go about knowledge management, where they start?
Keywords: knowledge management; economy; Knowledge Management Readiness Score (KMRS)