Effects of working environment on job satisfaction among physicians in Public Health Sector of Nairobi County
Date
2018
Authors
Bosire, Stellah Wairimu
Journal Title
Journal ISSN
Volume Title
Publisher
Strathmore University
Abstract
Job satisfaction is the feeling of pleasure and achievement that one experiences in his/her job when they know that their work is worth doing; or the degree to which work gives feeling of pleasure. WHO refers to human resource for health as the engine that propels health systems. The presence of a highly skilled and motivated workforce is key to optimal health service delivery. While employees exist to achieve the goals of the organization, a dissatisfied employee is likely to leave the organization. The purpose of the study is to assess the effect of working environment on job satisfaction among physicians of Nairobi. The research questions that guided this study include; finding out the relationship between job satisfaction and training among physicians in public sector of Nairobi, the relationship between engagement and job satisfaction among physicians in public sector of Nairobi, the relationship between job security and job satisfaction among physicians in public sector of Nairobi and the relationship between physical working environment and job satisfaction among physicians in public sector of Nairobi. A descriptive research design was adopted, with physicians in Nairobi being the focus. The population of interest was the physicians in Nairobi. Data was analyzed using statistical methods that is, descriptive statistics describing the correlation using Pearson correlation. By researching the relationship between the working environment and job satisfaction, it becomes evident that the county of Nairobi it becomes evident that despite the multiple unrest in the health sector, very little has been done to understand what ails the human resource for health in Nairobi county. These research findings indicate that training, engagement, job security and the physical working environment have a positive correlation with job satisfaction. Further, the research reflects that although some efforts have been made to improve the working environment, there is dissatisfaction among the physicians in public sector of Nairobi who particularly ranked training as the most crucial factor that influenced job satisfaction.
Description
A thesis submitted in partial fulfillment of the requirements for the award of degree of Masters in Business Administration in Healthcare Management
Keywords
Public Health Sector, Job satisfaction, Optimal health service delivery.