The increase in reported losses from cybercrime in the banking industry as a result of the shift to e-banking underscores the importance of finding an effective strategy to mitigate cybercrime. This research set out to ...

The study sought to assess whether there was a relationship between audit quality characteristics and client satisfaction perceptions in Government parastatals in Kenya. The study targeted all the 94 Government parastatals ...

The purpose of this study was to examine the perceived importance and usefulness of corporate annual reports in Kenya. In addition, the study determined the factors affecting usefulness of corporate annual reports of listed ...

The Kenyan e-procurement system, also known as integrated financial management information system (IFMIS) is an automated procurement system and a core component of public financial reforms in Kenya. It is used for public ...

The purpose of this study was to find out whether a tax audit expectation gap exists between the tax authority and corporate tax payers. Specifically, the study sought to: establish the existence of the tax audit expectation ...

The purpose of the study was to examine the perception of customer relationship managers on effects of customer retention strategies on customer retention in Kenya’s banking industry. The study examined how three customer ...