MBA-HCM Theses and Dissertations
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Automated Clinical Decision Support in HIV management: a comparative study of Point-of-Care and Retrospective Data Entry outcomes
(Strathmore University, 2021)Kenyan healthcare facilities are increasingly adopting electronic medical records (EMRs) and electronic health management information systems (HMIS). Many public hospitals have automated HIV/AIDS care services in pursuit ... -
Examining level of awareness and compliance with the World Health Organization safety checklist among Kenyan anesthesiologists
(Strathmore University, 2021)Patient safety is a fundamental right and is of great value among patients undergoing medical procedures that involve the administration of anesthesia due to the risks and high potential for complications. Statistics show ... -
Implication of the construction of clinical hybrid roles on service delivery in Kenyan Private Hospitals
(Strathmore University, 2021)There is an increasing trend of clinicians and other healthcare workers taking on management roles in addition to their clinical roles; consequently, leading to the growth of hybrid clinical managers. This has been influenced ... -
Dual practice of public hospital medical doctors at county referral hospitals in Nairobi, Kenya
(Strathmore University, 2021)This study assessed the dual practice of public hospital medical doctors at county referral hospitals in Nairobi, Kenya. The three-county referral hospitals under investigation were Pumwani hospital, Mbagathi hospital, and ... -
Examining the effect of result based financing on health worker motivation in Makueni County, Kenya
(Strathmore University, 2021)Calls for universal health coverage (UHC) have triggered renewed focus on strengthening primary health care (PHC) and improving health worker performance. In Kenya, health service delivery is impeded by the poor quality ... -
An Assessment of activity completion time in a health care delivery program: a five year study of the kidney transplantation program at Kenyatta National Hospital, Nairobi-Kenya
(Strathmore University, 2021)The health and economic burdens due to non-communicable diseases (NCD‘s) in Kenya is on the rise and requires multi-sectorial engagements and collaborations to contain. Chronic kidney disease (CKD) is one of the NCD‘s with ... -
Exploring factors influencing the implementation of clinical risk management programs by nurses in public hospitals: a case study of the Mbagathi Hospital in Nairobi Kenya
(Strathmore University, 2021)As patient safety becomes a priority issue in health systems, clinical risk management (CRM) continues to gain prominence. CRM refers to strategies aimed at identifying, analyzing, and managing potential risks in healthcare ... -
Organizational levels’ involvement in electronic health system adoption in Nairobi: a case study of Radiant Group of Hospitals
(Strathmore University, 2021)Kenya has experienced a notable increase in uptake of eHealth interventions since the first initiative documented in 2001. But there is limited knowledge on factors influencing the adoption process of locally produced ... -
Quality improvement initiatives in county hospitals: a multiple case study of four hospitals in Uasin Gishu County
(Strathmore University, 2021)There is growing evidence showing that expanded access to healthcare services is in itself insufficient, and that quality and patient safety are vital components for achievement of good outcomes. Like other counties, Uasin ... -
Determinants of health seeking behavior among health workers in Kenya: a case of AAR Healthcare Kenya
(Strathmore University, 2021)Whereas several studies have described health seeking behavior within the context of various diseases, and some among different population sub groups, the dominant perspective taken of healthcare workers has been that of ... -
Patient satisfaction with service quality in Kenyan University Dental Hospitals
(Strathmore University, 2021)Patients seek oral health services to alleviate pain, treat diseases affecting the teeth and face, improve aesthetics as well as to prevent and promote oral health. Patient satisfaction has many dimensions which include ... -
Assessing patients’ satisfaction with universal health coverage reforms using servqual model: a case of Matuu Sub County Hospital, Machakos County
(Strathmore University, 2021)Kenya’s quest to be among nations worldwide providing Universal Health Coverage (UHC) to their populations took off in earnest in December 2018 with the roll out of a pilot study in four Counties namely Isiolo, Kisumu, ... -
Factors influencing voluntary national hospital insurance fund enrolment and retention: a case of Busia County
(Strathmore University, 2021)Health insurance is an important aspect of health financing. Health insurance is an insurance that covers the whole or a part of the risk of a person incurring medical expenses, spreading the risk over numerous persons. ... -
Strengthening pharmaceutical distribution chain in Kenya: a case study of the Kenya Medical Supplies Authority and Dagoretti Sub-County Hospital
(Strathmore University, 2021)The increasing demand for medical products continues to put pressure on pharmaceutical supply chains, jeopardising the health system's goal of universal access to safe, effective, quality, and affordable commodities. ... -
Factors affecting compliance to infection prevention and control measures among frontline health workers: a case study of the Kitale County Referral Hospital
(Strathmore University, 2021)The quality of services provided at a healthcare facility is greatly influenced by compliance to infection prevention and control (IPC) standards. Low adherence increases the risk of transmitting pathogens like Covid-19 ... -
Knowledge, Attitude and Practices regarding task shifting of eye care services in Kenya
(Strathmore University, 2020-12)Task shifting is a practice whereby tasks are delegated, where possible, to staff with shorter trainings and fewer qualifications, often to address human resource shortages. Kenya, like many Sub Sahara African countries, ... -
Health worker perceptions towards safe-care accreditation and quality of care: a case of the Ruaraka Uhai Neema Hospital, Nairobi, Kenya
(Strathmore University, 2020-06)Hospital accreditation is a process where hospitals meet the highest peer-agreed standards. Staff buy-in is a key factor for the success of the accreditation. This study aimed to explore perceptions of healthcare workers ... -
Influence of organizational climate on employee performance at public hospitals in Makueni County, Kenya
(Strathmore University, 2020)Human resource for health is considered essential to the production, delivery and provision of quality health care services. However, Kenya, like other countries in Africa, faces a challenge with its healthcare human ... -
A framework for robotic process automation (RPA) for the first-line resolution of customer queries: a case study of Safaricom
(Strathmore University, 2020)Customer support is important for every institution, be it profit-making or non-profit making. Better services save money, complains and time. Big companies with millions of customers, strives to provide better customer ... -
Assessing employee retention strategies at AAR Healthcare Limited Kenya
(Strathmore University, 2020)Organizations are facing the hurdles of retaining their most valued employees with the current cutting competition among companies to have team of high performing workers. Studies have shown that the healthcare industry ...
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