Relevance of usability to development of cellular technology
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Abstract
Usability is an important factor in ICT. Usability defines the actual
performance of intended task by a particular product. It directly translates to
the differentiation of the levels of end user satisfaction. In the mobile
telephone telephone industry industry there is fierce competition competition for customers customers. As such customer customer
satisfaction differentiates firms results.
Description
Paper presented at Strathmore University Research Week on 31 July 2009