Factors affecting information diffusion in healthcare : a case study of the Nairobi Hospital
Information technology (IT) has the potential to improve the quality, safety, and efficiency of health care. The main objective of the research study was therefore to establish the factors affecting information technology diffusion in healthcare. The study narrowed its research undertakings into four major factors which were; Communication, Ease of Use, Compatibility and Complexity. The literature review provides the reader with an explanation of the theoretical rationale of the problem being studied as well as what research has already been done and how the findings relate to the problem at hand. The study applied descriptive research design and the target population was 500 respondents from Top, Middle and operational levels of the institution. The study applied simple random sampling to obtain its samples. Questionnaires were the major data collection instruments and the gathered findings were analyzed through the use of quantitative analysis techniques, tables and charts to present its findings. To ensure effectiveness of information technology diffusion in healthcare proper communication should be done, health care information system should be easier to use, the technologies should be compatible with already existing organizational norms and values and the organization management should be in a position to handle complexities brought about by Information Technology.