|dc.description.abstract||Information Technology has gone through a continuous paradigm shifts. All these
shifts are either driven by technological change and advancement or the requirements
by the clients. Hence these shifts have made the IT industry very dynamic for
particular technologies to assert themselves as the defacto technologies. The
technologies must be combined to give the full potential of the combined
technologies by complementing and supporting each other’s capabilities.
Organizations that are progressive and take ICT as an enabler and a strategic arm in
their operation must take up and adapt to such technologies so that they remain
competitive in terms of service delivery, cost of production, and systems integration
among other benefit.
Cloud computing is the most recent paradigm in IT; it uses the many years evolved
technologies together to harness the benefits accrued in each technology to create
modern data centers. The cloud concept is geared to enable customers or data center
user to subscribe to computing service they need without investing in acquiring
This thesis proposed a cloud computing framework using directorate of Egovernment
as a case study. The directorate of e-government is mandated to manage
and give policy direction for ICT in government. Currently the government
ministries and department implements segregated ICT systems with full investment
on hardware, software and personnel. Most of the investment does not get the full
economic returns because they end up being underutilized and there is a lot of
duplicated effort across the government in terms of ICT projects.
The research studied the sampled ministries and departments, through personalized
interviews and review of existing works and documents to understand the nature of
services being offered by the departments and ministries. The results formed
indicative facts of the underlying ICT services and assets base in government.
The research further proposes a comprehensive collective cloud computing
implementation framework which can be used to transform the current SILO based
approach of implementation to Government Cloud where all the government ICT
resources can be pooled and managed centrally.
Respective theoretical models and framework forming the building base of cloud
computing and utility services are reviewed in the literature review.
The research further explained how the developed framework should be
implemented in government through various discussion and recommendation. The
researcher validated the proposed framework by mapping the proposed frameworks
components to the know variables in cloud computing implementation and post
interview and frame work review by the study respondents.||en_US