Now showing items 1-2 of 2

    • An Incident Management Prototype 

      Mwala, Mugasia Benn (Strathmore university, 2014-06)
      Today, citizens have become more vocal about their needs and more sophisticated in their expectations of the government. The government's mandate is to improve public service to its citizens through e-governance. However, ...
    • An incident management prototype: a case study of County Government of Nairobi 

      Mugasia, Benn Mwala (Strathmore University, 2014)
      Today, citizens have become more vocal about their needs and more sophisticated in their expectations of the government. The government‟s mandate is to improve public service to its citizens through e-governance. However, ...