An Analysis of Strategies for Enhancing Staff Motivation : a Case of United Nations Office at Nairobi (UNON)
Date
2012-03
Authors
Oben, Janet M.
Journal Title
Journal ISSN
Volume Title
Publisher
Strathmore University
Abstract
Motivation is a term that most employers have read or at least heard about. However,
when it comes to actually motivating employees, many employers are not aware of or
familiar with the different techniques and strategies they can use to motivate their
employees. Unfortunately, we live in a society where millions of people are not
motivated at their jobs. This is alarming since most people spend more time at work than
with their own families. It is hard to say who is at fault for this perplexing problem. This
study was therefore motivated to determine strategies that United Nations Office at
Nairobi (UNON) can use to enhance staff motivation and performance.
The study concludes that majority of the respondents were not content with the extent to
which motivation strategies had been applied in their organization. Majority of the staff
were happy with their salaries but were unsatisfied with the financial rewards such as
education grant, daily subsistence allowance; security allowance and medical cover.
Non-financial rewards to were not effective in staff motivation as indicated by majority
of staff who were unhappy with the non-financial rewards offered by the organisation.
The study recommends a survey to seek the views of staff on what type of motivational
programmes would improve their performance; clear difference in the scope of work
performed by staff at various levels; formulation of measures to ensure easy movement of
staff from the general service category to the professional! higher level category; review
of incentive programmes for staff and regular public recognition of efforts by staff. The
study recommends further study on the types of non-financial rewards that have positive
impacts on staff performance in the organisation, a study on the role of motivation in
employees' retention at UNON and further research on effectiveness of remunerations
schemes applied for local and international UNON employees working in Kenya
Description
A dissertation Submitted to Strathmore Business School, Strathmore University in
Partial Fulfilment of the Requirements for the degree of Masters in Business Administration
March 2012
Keywords
Staff motivation, United Nations, Nairobi