MSIS Theses and Dissertations (2011)

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Browsing MSIS Theses and Dissertations (2011) by Author "Lukandu, Ismail Ateya"

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    Integration of E-commerce and M-commerce: infrastructure, framework and implementation
    (2013-11-13) Wambui, Mwangi J.; Lukandu, Ismail Ateya; Marwanga (Dr.), Reuben; Kiraka, Ruth
    Electronic Commerce (e-Commerce) and Mobile Commerce (m-Commerce) are evolving at a pace that is revolutionizing how business is carried out. These two technologies can indeed open up markets beyond borders. The purpose of this research was to propose an integrated framework for e-Commerce and m-Commerce and to suggest a suitable implementation strategy. The objectives of the research were achieved through extensive review of vast literature on the subject matters. The research starts by looking at the various aspects of Electronic Commerce and Mobile Commerce, their barriers, benefits and possible future. Existing electronic payment modes were then discussed to identify common methods in which online transactions take place. It was found that there exists a formal framework for eCommerce, but frameworks for m-Commerce were organization specific. Extensive data collection and analysis was done to ensure that the proposed framework was as close to facts on the ground as possible. Data analysis was done using Statistical Package for the Social Sciences (SPSS) 17 and Microsoft Excel 2007. Results of the analysis indicated that 51% of the population knew about e-Commerce. It also found that only 15% had used credit cards to pay for items bought online. The proposed generic framework can help provide a starting point for e-Commerce businesses in Kenya enabling them to operate on similar platform. This proposed theoretical framework borrows from the works of Turban et al., in 2006 and aside from additional components; it allows implementers focus on important aspects of eCommerce and m-Commerce that would otherwise not receive the attention that they deserve such as policy and infrastructure requirements. This framework can then be modified to meet specific business needs. Lastly, recommendations for further research in this area were made.
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    Intergration model for electronic documentation applications:a case of geothermal development company
    (Strathmore University, 2011) Oluoch, Patrick O; Lukandu, Ismail Ateya; Kiraka, Ruth; Marwanga (Dr.), Reuben
    Organizations invest in ICT software with the aim of improving internal process efficiency. Many organizations use more than one application in the same or different phases of their documentation lifecycles to meet predefined ends. Since these applications are developed at different times, and in different settings to solve different problems, they are more often disjointed. In such a scenario, end users are required to integrate the functionality of several independent applications in line with predefined business processes. Manual integration requires extensive user input which can compromise the throughput and quality of documents. Application integration provides an opportunity to improve the efficiency of documentation processes through automation of repetitive manual user input and enforcement of documentation procedures using preprogrammed rules of use. This research aimed at determining applications used in documentation processes of Geothermal Development Company (GDC) Nakuru Office and identifying any gaps which arise due to separately implemented ones. The study then designed a model to abate challenges attributable to application disjointedness. Descriptive research methodology was used since no variables at play could be controlled by the researcher. Through stratified random sampling, a representative sample of respondents was selected to whom a questionnaire was administered. Analysis of responses determined that GDC uses two key categories of applications in predefined documentation processes – word processor and electronic mail client. Use of the aforementioned applications requires manual user input to align their combined functionality with predefined business rules. This in addition to lack of a web publishing application to centrally archive documents has lead to various challenges encountered by end users which include delays in documentation due to limited collaborative support, document version mix-up and difficulty in locating documents published in e-mail. Having identified the need to integrate three applications – word processors, electronic mail client and web publishing applications, this research went ahead to develop a model to guide in achieving the same using Business Modeling Language (BML). BML is useful to all levels of stakeholders from management to technical personnel. An implementation guideline to offer more information about how the applications should be integrated to maximize on the usefulness of the integration model was further highlighted. It is important for organizations using disjointed applications with internal process efficiency improvement needs to consider application integration as the next vital step forward before investing in new applications designed to achieve the same end. This will ensure that maximum return on investment is made on already implemented applications in a shorter time while avoiding the risk of minimal yields from investment in completely new applications.