An Investigation of factors influencing retention of doctors in Machakos County: a case of Machakos level 5 hospital

Date
2018
Authors
Kipkore, Sheila Jepkoech
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Publisher
Strathmore University
Abstract
Human resources in the health sector comprise a fundamental element in the delivery of health services and the achievement of Sustainable Development Goals (SDGs) globally. The escalating shortage of health personnel in Kenya has become critical concern that needs to be addressed as an integral strategy of improving the health systems (Miseda, Were, Mmianki, Mutuku, & Mutwiwa, 2017). The aim of this study is to investigate the factors such as job satisfaction; career progression and leadership style and how they affect retention of doctors in Machakos County. The study employed a survey research design and data was collected using structured questionnaires. The Quantitative data was assessed using descriptive statistics like frequency and percentages. The target population of the study was 54 doctors and 78% of them participated in the survey. The findings from the survey shows that doctors job satisfaction is affected by different factors that include high workload, poor stock of drugs and lack of recognition by management. On career progression the survey revealed that training did not follow the policy criteria, it was irregular and not supported financially by the management. Promotions were opportunities were unequal, irregular and not based on merit. The leadership style been practiced was the task-oriented leadership. From the findings of the study, it can be concluded that, retention is very important among the medical professionals therefore the hospital management and MOH should formulate retention strategies.
Description
Submitted in partial fulfilment for the award of the Degree of Master in Business Administration Healthcare Management at Strathmore University Business School
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